ASTM Testing Laboratory

Summary of eCommerce Package Compliance Testing

As the eCommerce industry continues to grow, so do the costs associated with selling online. Companies are often subject to chargebacks and prep fees.

When products are shipped to the consumer, they encounter stresses throughout the distribution process. Stresses can include anything from environmental changes to careless handling.

In the event that these stresses result in product damage, consumers are left dissatisfied. This can result in returns and hassles for your company. Package testing can reduce returns due to product damage. This will help your company save money in the long term.

Through testing that measures the effects of vibrations, shocks, drops, pressurization, and temperature changes, Keystone can help identify weak points in packaging. If any weak points are identified, the company can redesign its packaging to make sure that it will be better equipped to handle stresses.

Why is eCommerce Package Integrity Testing Important?

The purpose of package testing is to ensure that packages are sturdy enough to withstand distribution and keep the product protected until it reaches the end consumer. Testing can be done for either screening or prediction. Screening will test the product and package as is to see if it can survive the distribution channels.

Sadly, eCommerce packaging can affect much more than product replacement, freight claims, and customer satisfaction. A harsh distribution system can cause all of the following:

  • Return shipments
  • Product repairs
  • Discount/Markdowns
  • Lost Sales
  • Customer service hours
  • Lost loyalty
  • Interruptions and delays

The end goal of eCommerce package testing is to help you become certified with the necessary standards so that the product will always arrive to the consumer how it was intended. Various brands require shipments to meet specific specifications. Follow the links below for more information on what package testing standards each brand expects manufacturers to follow:

With consumers buying more frequently on Amazon, it is important to meet all of the regulations set forth by Amazon. For this reason, Amazon and ISTA have partnered to create a standard specific to the shipping needs of Amazon. Keystone’s experienced testing engineers can help you achieve these Amazon and ISTA certifications.

Expert eCommerce Package Testing Laboratory

Many companies find that with other laboratories, they face over-testing. I.e: When a lab tests more products than necessary. Keystone does not over-test. We work with companies to find qualifying exemptions because we have your best interest in mind. Our engineers constantly seek to develop long-term relationships with our customers.

Below is a list of the most common testing standards used for eCommerce manufacturers.

From working with you to find qualifying exemptions to delivering a comprehensive report, the Keystone team is a reliable resource for you. To learn more about our Amazon testing services, please visit our Amazon Package Testing site,

Our customers appreciate the transparency and experience that we bring to every test. Contact us or request a quote to see why so many manufacturers trust Keystone for their eCommerce packaging solutions. We look forward to working with you!